My first time ordering form my protein thought I'd give them a go, was sent an email saying you are getting next day delivery via parcel force then the snow came down I had to get InTouch via web chat with them told them not been delivered so they said it will be the day or the day after that I'm waiting for 2 items I got a message from royal mail which said they had to return to sender the day after that my protein didn't even let me know still saying the same on my account very poor customer service on there part so I had to do another web chat got a response straight away they offered to send replacement items I asked could you send it next day for a good will gesture the response I got was no so they offered me a refund 3 - 5 working days which is a joke at this point hope I haven't been scammed.
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