This is the worst company to order from online. After trying to return a product countless times, they continuously fail to provide me with sufficient information to return the product in Dubai. I prepared the return label, took it to the post office and did everything needed to return the item. The post office, to no surprise, was not able to ship the product because the information provided by Myprotein was not enough. I asked for the right information more than 5 times and all they could tell me was “to register your return and create your returns label…” pretending that I haven’t done that already. I was very clear with everything but they repetitively refuse to offer a solution. Their customer service team keeps changing and everytime I speak to someone (which takes hours to respond) I need to explain the issue all over again. I’m stuck in an endless loop with a company that clearly doesn’t understand how to deal with customers. Avoid ordering from them.. not worth the hassle.
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