I ordered over 2 weeks ago and still haven't received my goods. I've contacted myprotein who told me it's "in transit" even though i was trying to explain it's been that way for a long time and it looks lost. I ended up contacting their courier who said yes, it's lost - ask for a replacement. I have spoken to numerous staff the last few days who will not arrange a replacement as they need confirmation from the courier - make it make sense!! It's been over 2 weeks. Why can i contact the courier so easily and they can't? So now i've paid for goods i don't have from a company who's staff seem to lack the common sense to rectify this. Their customer care is shocking and i'll never order from here again.
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