Whilst their products are IMO some of the best on the market in terms of taste and quality, their customer service is not only poor but actually rude and confrontational. Ordered products and one of the delivery options was to accept a slow delivery of 5-10 days with the trade off a £5 credit offered off the next order. Never materialised and when I wrote to ask about it was told to prove it with a screen print! Who takes evidence on the offers on the website of an international company?! Needless to say multiple messages exchanged by different staff who obviously hadn't read the previous ones. Such a shame that a company who offer really good nutrition don't match it with customer care.Update:The £5 credit did actually materialise on my account after a few more days. Strange that their staff couldn't see it at the time. Have therefore boosted the experience by a star.
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