my-protein.com

1.2
1.2 Based on 201 reviews

...

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Not happy with this company- took the money and then cancelled the order!

Not happy with this company, I placed an order yesterday for a number of protein products, I took quite bit of time choosing the product flavours and checking the description. I placed the order and they took the money from my account , got an email from them that the order has been received. However today I got an email from them saying they had to cancel my order due to a special offer error on their website. Note, still not received a refund yet. Its not my issue if they had a problem with their website, they should honour it, they were happy to take the money from my account. Better off ordering from Amazon, even if they have an error they still honour it. This company is not professional, I have ordered from them in the past but will not be using again after this experience!

1
Date of experience: Nov 29, 2022

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