An email provider that I stupidly paid for. When I forgot my password the customer service could not have been worse. I had my first computer business 35 years ago when Sinclair launched the first affordable sort-of computer (most people won't remember!) yet this company treat me like I'm incapable because their password reset process won't work. When I told them they just told me to try again - I had to be the one to tell them that the code they send you only works once!So I have emailed my passport to them four times to prove my identity, this has been going on for days. All I can say is don't waste your money, stick with something like gmail or your own domain's service, Ionos 1&1 have been fantastic over the last 15 years, phone support whenever you need it - this cowboy outfit can only manage to send an unhelpful one-line email every 24 hours. Stay away!After a week of this ridiculous situation I was finally sent a clue that resetting my email address would not work, I would first have to edit my nickname login. Not mentioned in any documentation. So it now works. I would have just left but I have two very short, very memorable ebay addresses - I'd like to keep them. The site boasted complete anonymity. I don't really need that, but if you do give it a go. Pretty basic but you can forward imap mail boxes to another address. And its not expensive.
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