my.trip.com

1.1
1.1 Based on 15 reviews

...

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MaaBaker
No seat reservation

I bought two ticket and was assured seat allocation will be generated automatically. Received both tickets with no seats reservation. I called customer service and was told I could sit anywhere on the train. Ridiculous! Even more ridiculous, I was asked if I took a screenshot of the message. The tickets I bought from Trainline all came with seat reservation. Will not be using this website again!

1
Date of experience: Feb 06, 2026

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