I booked /paid a flight from Birmingham to Cape Town via Lisbon and Angola for the 12 and 13 Dec 2025. A month later the airline cancelled the Lisbon/Angola and Angola/Cape Town, leaving the Birmingham/Lisbon flight which didn't work for me as I was flying to lisbon to connect to Angola then Cape Town. Now that there aren't connecting flights, it is common sense that there is no point in flying to lisbon. Trip.com REFUSES to refund the whole leg on the basis that the Birmingham/Lisbon flight isn't cancelled. Is it not common sense that the Birmingham/Lisbon is affected due to cancelled connecting flights? They're still refusing to refund my money after over 20 emails going back and forth. This means that, not even one (out of the 3 flights) has been refunded nor they're willing to book alternative flights, apart from offering a 36hour layover - only because they don't see why I can't still fly Birmingham/Lisbon and wait 36hours to connect to Angola then Cape Town. They make it as it is my fault to have these connecting flights cancelled. They say they can apply for a refund but they won't refund the luggage fee, which I have paid and that ill have to pay another luggage fee foe the same trip. This is daylight robbery. If you want endless headaches which comes with losing your money, book via trip.com and you'll see flames!
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