Review Time
I wouldn’t trust this site. I tried filling out an application, and right off the bat, it forced me to enter info that felt unnecessary like requiring the exact car I want, even though I’m just trying to get pre-approved. Then it got worse: both the “Total Sales Price” and “Cash Down Payment” fields say the minimum is $7,999, but even when I entered $8,000, it kept telling me I hadn’t met the minimum and wouldn’t let me move forward.That’s clearly a coding error, and for a site this big and supposedly reputable, it’s unacceptable. It looks like someone just copied and pasted the same validation rule from the total price field into the down payment field without double-checking. Now neither field works properly, and honestly, I can’t trust a company that makes lazy mistakes like that, especially when it comes to financial applications. A minimum down payment shouldn’t even be required at this stage, let alone glitch out and block progress.
As I was using this service, I inadvertently ended up on a separate page with a company called PFI Verify, where I was signed up for a subscription without understanding the page I was on. After writing negative reviews and calling customer service, the CEO of My Auto Loan gave me a call to solve the situation. 5 stars for companies that respond to customers requesting help. I would use this just because of that personalized type of service and accountability. Great company!
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Apply online 24/7 in the convenience of your home or office -
Lowest interest rates available – "*average customer saves $1900 in interest charges" -
Premium Auto Buying Service available can save you thousands more on the price of a new car -
Get approved and have a "check-in-hand" before going to a dealer -
Refinance and lower your current interest rate and payments or even skip a payment -
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*average customer savings are based on a random sample of application, funded loan data and various assumptions.See more
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