July 2025Pathetic Booking Experience I booked a car today through their portal. After paying the full amount and T&C clearly showing the requirement for three documents,- DL, PAN and Aadhar card, I received a call from their customer service agent demanding to share additional documents.I shared the above three documents on WhatsApp and all were verified through Digilocker.I asked the reason for the additional document and I was told that the verification team is unable to process. There was nothing wrong with the documents but issue with Mychoize portal.I refused to provide further additional document and I was told the booking will be cancelled. It's totally preposterous.These guys are so unprofessional. I paid in full and provided all the required documents but they are still refusing booking.The customer service agent called me twice and bullishly told me that booking will be cancelled.They are horrible.
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