Hi, I had a very bad experience with Mychoize self drive cars. I hired a car on 3rd November. And till today I have not received any detailed invoice from them. They deducted money without even notifying the reason for the deduction. After repeated calls to your Pune office at 7447765473 I have not got any satisfactory reply. It has been more than 32 days but I am still waiting for the proper invoice with the reason for deduction. Guys PLEASE DO NOT HIRE cars from them. I got a very dirty vehicle without music system. I have also not received any clarification regarding my complaint about the cleanliness of the vehicle. The music system was not in working condition that was notified to the Pune office immediately. but the guy named Anand said will take care of it. I have even sent them pics clicked at the same time. All in Vain. I spoke at the head office with a floor supervisor Yogesh 2 weeks back. He assured that the problem will be resolved and he will call back. Till date no call back. I again called up last Monday only to find out that he was on a weekly off. I left a message with another associate asking him to call back next morning but they hardly care about their customers.If there was a rating below 1 I would have given that.It is one of the horrible experience.
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