I used MyCorporation to get my LLC up and running in 2011 and everything went well initially - the representatives I spoke with were helpful and businesslike - but after the unimaginable happened — a personal health crisis in 2014 left me disabled and unable to work again — the representatives at MyCorporation were not the least bit helpful with navigating a way to wind down and eliminate costs for services no longer used or needed. In early 2017, after receiving emails warning me of upcoming service fees for my now long defunct business, I called MyCorporation and the Service Rep (Gerardo), told me I had no option but to pay thousands of dollars to MyCorporation to “dissolve” the LLC which I pointed out had no revenues, no customers, employees or business partners. I couldn’t fathom this — How could a company in the business of assisting entrepreneurs to set up an LLC for a couple hundred dollars not offer an affordable process to reverse the process, particularly under these extreme circumstances where the owner had become disabled and unable to work? A few weeks after my conversation with Gerardo I called back and this time I got Service Rep Scott who listened to my situation and offered a different option that Gerardo never mentioned: Pay $199. It’s now December of 2017 and I’m once again receiving emails and calls from MyCorporation telling me I’m late paying fees for services I haven’t been able to use in 3 years, so now I’m contemplating the next step which should probably be to file a complaint with the Federal Trade Commission who have legal jurisdiction in matters of unfair trade practices; but first I thought I should document my experiences here for other entrepreneurs considering MyCorporation, LegalZoom or other businesses who provide simple, fast online Incorporation services. Entrepreneurs are optimistic by nature but it’s always wise to have a Plan B in your pocket in case the unimaginable happens as it did to me, and you need to step backwards to preserve your precious, limited cash. Make sure the company you pick will have your back in good times and also in the unlikely event that things go terribly wrong.
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