The 5 Stars are for Flora, not customer service.I woke up daily for last two weeks hating this company. My experience started with aggressive marketing videos that seemed to go on forever, with the threat that if you go back or leave the world as you know will end. Pushy sales promotion, deceitful sales reps, faulty web site function, everything! I immediately called in to verify what was happening and correct things. NOPE, didn't happen. This is when the sales rep became a liar. I experienced no answer on telephone numbers, disconnects, provided phone numbers that also did not answer. And I had communication from 'them' daily, several times day, in fact. Too much to keep up with even if my experience had been okay. Today, I do not like 'them' yet, but I do not hate, and it was Flora that worked the hate away. I have not evaluated the products yet, it appears the sales/marketing pressure is ongoing, and Flora has convinced me to open the box and try the product.This review is about customer service and how it reflects on a company's image and reputation. Flora provided damage control and has been instrumental in helping me redial the hate back, take the lawyer off speed dial and hope again that the world will survive. I also am going to try the products (since they are not making me whole financially-yes , she is good). Illegal to clone, but she should definitely be training or supervising. She definitely cares a lot about your company, the company's image and reputation.
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