I cancelled the order within 24 hours, but definitely prior to shipping, as the tracking email generated by the shipping label showed "label created". I responded to that label reiterating that I cancelled the order. They shipped it anyway, despite subsequent emails back and forth. We're now at about 12-13 email exchanges where they've offered to only refund part of the money and I can keep the shipment, which I stated at the outset and continually I would not. I want a full refund, I don't trust them not to try charging me for something else if I keep it. I have disputed the payment with PayPal and my charge card. It was delivered today and is being returned, though I notice that the barcode for return shipping has been partially blocked by the shipper. Scammy. Horrible experience, avoid them!
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