The customer service is really poor! My loupes have needed multiple repairs, the first time this took months and this time after I sent them for repair they haven't been fixed and instead one lens is not letting any light through whatsoever. Now trying to send them again for return is an absolute nightmare, email replies are inconsistent and I'm now another month on from my loupes not working and they're still yet to be collected for attempted round 2 of repair. I would not buy again from this company and would not recommend
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