I “purchased” the Ergo loupes in August 2023, and two years after being paid, I still have not received the product. The customer service has been absolutely terrible—constantly making excuses, providing false updates, and offering no real solutions. Despite numerous follow-ups, I’m still waiting for either the loupes or a refund.This experience has been nothing short of frustrating and disappointing. I strongly advise others to avoid this company. Don’t make the same mistake I did!
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