I didn't receive my wig. This was not due to My First Wig but the delivery company 'dpd' not informing me my parcel had arrived at my nearest dpd store. Because I was not informed my wig ended up being sent back automatically to 'My First Wig'. As this was not their fault I messaged them via Instagram asking them to either re-send the wig or refund me my money (it was a big amount). They kept avoiding the question even though they knew the wig was sent back to them. Instead they kept asking me if I was receiving their emails in which I told them no yet they kept asking repeatedly instead of answering my question and refunding me. In the end I had to contact paypal for a refund which paypal refunded me the money I paid. Overall wouldn't recommend because although me not receiving it wasn't their fault they didn't seem interested in refunding me or re-sending me the wig.
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"My First Wig" was created as a way to introduce first time wig wearers to high quality lace wigs. The difference between us and other wig companies is that we also provide detailed wig tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; we cut out all the confusion and provide detailed instructions on application, styling and maintenance. We also have consultants available to answer our customer’s questions within a reasonable time frame. |#lacefrontwig #lacewig #gluelesswig #wigforbeginnerSee more
