I emailed and confirmed order as it was a gift for a big event so wanted to make sure everything was correct. They confirmed the contents. When arrived an item was missing after waiting 4 weeks for delivery.When i contacted they asked me to show proof. I asked for a refund but they just said they will reship the missing item with minimal apologies. I will not be waiting another 4 weeks for a missing item as it will be too late.Do not purchase the gift wrap for £3 its a small thin ribbon just tied in a bow and comes in a shein like bag. The tassles on the prayer mat was thin and shabby and not worth the £50 i paid. Shipped from China. And overall not a good experience. The personalisation was the only thing of good quality. If i could upload pictures i would but there is no option for this.
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