We originally signed up to this back in 2023.On several occasions we noticed the products weren't chilled when collecting them from the door and as a result, the milk was turning quickly. The reason for this was later made clear when I returned home past 2am one night and discovered our milk delivery, for the next morning sitting on the doorstep This was during the summer months which meant dairy products were being left there for 5-6 hours not chilled until we collected them. This defeats the purpose of fresh milk delivery and although we reported it, we never received any apology or explanation.We also noticed that stock didn't seem to be rotated very well. We received Tuesday and Friday deliveries and the products delivered on a Friday we're often older/had a closer expiry date that those delivered earlier in the week. Like others, our experience cancelling the service was an awkward one and we received a snotty email from the delivery guy demanding the plastic box/ milk cover back...which we paid for. Odd.
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