I signed up for this service only because the sales agent who rang at our door was too nice and she was very genuine. But this service never worked for us since we are not heavy milk drinkers. The worst thing of all is that I keep getting wrong deliveries (the last time I ordered 4 items and I got 3 wrong). Keep getting the wrong milk brand or type delivered. I once contacted our milkman to let him know and he didn't respond. In fairness, another time when he didn't deliver, he did respond. I wrote to the customer service to let them know that we keep getting wrong deliveries and that I wanted an item changed or refunded. No response. I asked them how I can move from weekly to once-off deliveries, no response. I now want to CLOSE my account, so I hope that this review will get them to answer my email. Please, don't reply with your usual template to contact your customer service. I have already done that. If you don't reply, I will talk to my credit card provider to see what we can do to stop getting charged.
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