Unfortunately I have to give a one star review due to the poor service that was given by Shane. He description of the car condition was completely inaccurate, and he didn't do his due diligence with the car, which meant it couldn't be taxed on the day of collection. It had to be taxed at a post office, first. This is because it was previously a Motability car. He told me over the phone to drive it there myself UNTAXED and when I questioned this, he said it was "Only a couple of miles away" - Absolute waste of my time. He also offered nothing in the way of an apology.I'M NOT DRIVING THE CAR ILEAGLLY BECAUSE OF YOUR INADEQUACIESThankfully Tyler got things sorted and was very helpful. I felt bad for him having to mop up after his incompetent colleague and I feel bad on the company writing this review but nonetheless it is my experience.
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