I can't log in to check my card balance, and I can't access the system by phone - it asks me to enter various numbers and always tells me I was incorrect (I wasn't) and then disconnects. So, zero customer support.Edit - still can't log into my account, and when I try to do the "forgot password" thing, it doesn't send the email it promises in order to reset a password. But at least this time I was able to get through on the phone to their automated system. The process was long and arduous, but I finally was able to learn my account balance. No option available that I heard to talk to someone about not being able to log in. I'll just use up the balance and hope I never get one of their cards again.
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