I have received multiple pre-paid cards from class-action settlements through myprepaidcenter and previously had no issues. But my most recent card was declined by multiple online vendors without successful use. Amazon notified me that they charged my usual cc as a backup payment method, but I wouldn't have made the purchase otherwise, so that sucks. The purchase was well below my balance, which is still showing as full on the myprepaidcenter website.I then checked previous cards and found that most had been fully spent but one other card still had a partial balance that I didn't expect (unsure if this was another backup payment situation or an oversight on my part).As their website doesn't list a customer service email and I refuse to go through the phone queue hell others have mentioned, I'm posting this here as it seems an effective way to get their attention.Update: there was a problem on my card and they were able to fix it. Original rating 2 stars, updated to 5.
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