Where do I even begin? We bought some new appliances and received a $200 rebate in the form of a Visa "Debit" card originating from My Prepaid Center. The word "Debit" is in scare-quotes because I've never in my life encountered a debit card with so many insane restrictions. They intentionally make this card as difficult to use as possible.I tried to add the card to my Google Wallet and also to my PayPal account but both of these are forbidden for reasons unknown. My physical card was deactivated due to "suspicious activity", so I had to call these idiots and hold for about 10 minutes. I was told the card was irreversibly blocked so I had to wait for them to send me a "virtual" card with a completely new number. After 2 days, this new card appeared in my inbox.I tried to buy something online that I guess used PayPal to process the payment in the background and the same thing happened. I had to call and receive card #3. This card I used for a GameStop online purchase (which worked) and then I tried to use it online for a grocery store and guess what? It declined again. I called them and they told me it was declined because this is not a "supported merchant". I told them this was a payment directly to the merchant, not involving PayPal, Stripe, or any other third-party processing. I asked them where I can get a list of "supported merchants", since it's surely shorter than the list of unsupported ones. The card simply reads "Visa Debit" and basically every merchant on earth accepts Visa Debit. They had no answer for me, he basically just told me it's a game of chance and is 100% guesswork lolBut, on the bright side, he told me, this time the card was merely declined but not deactivated. That's good, I said. I told him I wanted to return my GameStop purchase and he told me there'd be no problem refunding it to my card. But when I did the return, Oops! There is no way to return money to it, so I had to accept GameStop store credit. This company is a complete joke, I've never had such a hard time spending my own money. I will do everything in my power, however, to ensure the balance gets to $0 because I do not want them to retain custody of even $0.01 of my money! If you are issued a card from this company, you have my deepest, most sincere sympathy. edit: I am puzzled why their support is trying to "reach out" to me. There is nothing to fix, the damage is already done. There is no technical issue with my card, this is clearly just how this company does business. Based on all of the similar reviews I see here, this is an established pattern.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...