Absolutely terrible customer service. I have a mastercard that earns dollars that are regularly loaded onto it. It expired this month and no replacement was sent out. I was finally able to talk to someone and request an updated card to replace the expired one. They informed me that they are sending one out but also charged me $15 for it. I have never been charged by any company for a replacement card for one that expired. Absolutely ridiculous. If you have a choice, do not use these guys. Use anyone else!
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Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...