Trying here since they don't have a CS option on their web page for this. Have a card that states "funds do not expire." Card is expired, and when I tried to enter the card on the website, it tells me to read FAQ. Here is what FAQ states about expired cards: "What do I do if my card is expired:Review the terms and conditions for the card to verify if replacements are available after the expiration date listed on the card. These terms can be found on the website once you've logged into your profile. If you did not create a profile when activating your card, log in with your card information. Replacement options will vary by card, and not all cards are eligible for replacements after the expiration date."Have tried entering card info, just tells me to read FAQ. Signed up for account then tried entering it under my cards, just told me to read FAQ. Customer service only gives options to go back and enter card or call if card is lost/stolen. No way is visible to request new card. Can't help but view this company as fraudulent and scammy if they're trying to make it difficult to get your money, so they can keep it instead.
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Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...