I’m not saying it’s DEFINITELY a scam, but here’s been my experience (which seems to align with other reviews):“Add to mobile wallet” or whatever the button was requires another app to work, so I installed that. Then tried again. It just opened the other app, but never added the card. Eventually, the button to do so stopped even showing up.Screw it, I thought, I’ll just buy an Amazon gift card for myself and be done with it. But the damn thing is declined every single time. Not to mention I have to login again every 90 seconds or so.There’s also an option to request a plastic card, with a fee. Eventually I figured I’ll just eat the fee and get the plastic card so I could use the money. But now that button is gone too!So supposedly this is my money. Except I can’t use it. And every 6 months they’ll charge an inactivity fee, until they’ve just kept all of my money. Seems like a pretty big scam to me. Why is Equifax using them? Who’s getting a kickback from this? This should be another lawsuit. Just cut us checks like a normal above-board company would.EDIT: The reply below implies that the company is following up to resolve the issue. They are not. The “follow-up info” they asked for was just my name, I think just enough for the system to see that they were following up, but they’re not actually doing anything. They have done absolutely zero with that information. This is a fraudulent company, their reply is just an attempt to make it look like they have customer service in order to trick more people into using them.
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