myprepaidcenter.com

1.3
1.3 Based on 600 reviews

Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives......

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Chuck
THE WORST

THE WORST! AVOID AT ALL COSTSCan't get my cards to work and it's a hassle to contact anyone there, taking sometimes a week for a response. They lock the card and even access to their site if you try to add the card to google wallet. The card gets locked very easily and there is no notification that it was locked, but customer service will tell you so later. So I wasted my time trying to use it and even in stores with google wallet, embarrassing myself because it's declined. I hope this negative review will make them respond to me and help me before one of my cards expires. I've got almost $1000 USD in the cards. Gonna contact police soon as a last resort.UPDATE:Still no reply from themSECOND UPDATE:They asked me for the same information again, didn't answer my question, and of course didn't reply back the same day, so I will need to wait until Monday. Meanwhile one of my cards is going to expire soon. Very slow and tedious company to work with. Each representative doesnt read prior emails and has no idea what is going on and I have had to explain the problem over and over. Huge waste of time.THIRD UPDATE:It has been several days and still no response. This company is a scam company. They claimed many different things which locked my cards, none of which are true. The latest is that I accessed a spoof site, so they locked my cards again. Read the other reviews and not just mine, this company is terrible.FOURTH UPDATE:Card worked for a while to my surprise. I was even gonna update this review positively. But NOPE, out of the blue the cards both stopped working. It's been 3 days and no reply. They probably won't reply until at least Monday now. Incredibly slow responses from this company. FIFTH UPDATE:Well, they replied after 4 days, but didnt address my concern. They said one card was blocked because of something that we cleared up about 2 weeks ago. They said it was unblocked (I wrote about 2 cards not working). Anyways I went to a store and checked, but SURPRISE! Neither card works. Now I gotta wait 4-8 days for a reply and hope they actually read my message this time or ACTUALLY unblock the card. You never know with this company. If you love wasting time, get one of these cards.SIXTH UPDATE:They replied right away (probably because I posted here) and gave 2 new card numbers, gave the same excuse that I probably accessed a spoof site and not their real site (impossible, but anyways) and I tried to connect the new card numbers to google wallet, both failed to connect. What more would I expect. I counted how many emails I wrote them in the last 3 months, it has been 47 emails! 47 emails and still having problems and can't manage to spend the $1000 I have locked up in these cards.SEVENTH UPDATE:It has been a full 2 WEEKS and my cards were combined into one card but still doesn't work. No answers. Takes days to get a reply and it's always useless. I repeat THE WORSTEIGHTH UPDATE:It has been almost one month since reporting my cards suddenly unlinking from google wallet and the pathetic excuse for customer support has failed to figure out why, even though they said they are working "around the clock" to figure it out. I call BS. This is a SCAM company, nothing more.NINTH UPDATE:Absolutely the worst card out there. Basically given up on helping me and give the same useless suggestions now (which I already said wont work) Also, this card does not work with most retailers, when it does then you got lucky. The card is trash, just like this company. F- FAIL

1
Date of experience: Nov 13, 2024

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Business Details

  • Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...

  • language https://myprepaidcenter.com

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