I redeemed my points on swagbucks.com for a $25 gift card. Swagbucks sent me to myprepaidcenter.com to activate my reward. When I tried that, I received the message "error on their side, contact customer service 866-815-3034". Their customer service rep told me myprepaidcenter.com has no record of redeeming rewards from swagbucks.com, they wouldn't honor the reward, and I had to contact swagbucks. All swagbucks did was send me instructions to redeem, which was different than the process I experienced, and told me to keep trying. It was futile to keep trying, because the same thing happened each time, but swagbucks did nothing to correct the situation. I also tried to create an account on myprepaidcenter.com. The form allows you to set up a password, but not a username, and when you try to login, they demand a username that you can't set up, so you can't login to their website, and that's futile too. Myprepaidcenter.com appears to be a scam website. Swagbucks.com used to be much better than this, and now swagbucks seems to be a scam also lately sometimes. I'm also going to file a report of this scam on ftc.gov about myprepaidcenter.com and swagbucks.com. *** Edit with new information - As of 10/30/24, Swagbucks has now kindly refunded my swagbucks I had redeemed to use on myprepaidcenter.com. So now, I don't need to continue to chase after my gift card at myprepaidcenter.com, and I'm back in my Happy Place again!!! I do wish the employees at myprepaidcenter.com well, and I hope your company will be able to iron out all issues for your customers so your company can be more successful in the future!!!
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