myprepaidcenter.com

This site is barely functional.

This site is barely functional.I've been trying to redeem my Prepaid Visa for 2 days straight, and yet, it still hasn't let me. Continuous error messages such as "Errors on our end, try again later" and "Oops, we couldn't load ____, please try again later". It's like their fraud detection system is overly sensitive to the point where it blocks normal user activities. At some point, I even was temporarily blocked on the site for some reason. I'm guessing it was because I was refreshing the page too much since I was hoping it'll resolve the problem I've had gotten on the page for like the 10th time.I don't even know why it started acting like this, since I had no problems with this site a while back when I was using it. So I'm guessing there's like a 1% chance that it may start to work properly again.And I've seen and read people who has had problems with this site months and years ago and the fact it's still ongoing and not fixed is shocking.Please fix this site, it's so frustrating and I don't even think that they care about the user's opinion about this site at this point. Because if they did, it'll probably be fixed or even useable by now.Edit: Yes, my pin is actually valid, still not activated. Why? because the site doesn't work? And there's barely any customer support at all. Even tried loading FAQs just to see if it can resolve my problem but guess what, didn't even load. Just a blank ole white page. They just see their 1 star review everyday and still do nothing about it, but just reply saying, "Please contact customer support", it's just a joke at this point. I guess I'll just wait a whole week and see if the site can actually let me activate my card (or most likely not).

Date of experience: Jan 27, 2024