mysalights.com

2.8
2.8 Based on 87 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Frog
Clearly not perfect, but also not terrible

While I agree with a lot of the reviews that the website was misleading, my experience was somewhat different. Here are the ways in which the site is misleading:1. They are not located in Amsterdam, but apparently in China.2. The products are not made by "expert artisans across Europe."3. Contacting them ahead of my order, I was promised my delivery would take 7-14 working days. It took 19. 4. The site says shipping is handled by DHL; mine came through the regular postal service.5. Their "package tracking" on their website shows no locations, so you have no idea where your package is.THAT SAID, the light I received definitely does look like the one pictured on the site, and it seems competently and solidly made. Unfortunately, it was somewhat damaged during shipping, but I offered to keep it if they provided a significant refund. They agreed to this and claim to have issued the partial refund I requested. (It could take 3-5 days for that to show up, so I'll write again if there's a problem.)Do I wish they were more transparent? Yes. Did I find it to be a total scam? No. But clearly I'm in the minority.

3
Date of experience: Nov 24, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More