Te certificate is a joke...It looks fake, does not have my last name on it, just my first name.The service dog vest has "service dog" strips that attach with velcro.The contact phone did not work the first 2 times I called. On the 3rd call, I got a message saying that they only respond to email. I needed a vest and certificate for a trip I'm taking Friday. I have traveled without a vest and/or certificate before. With this set up, no one would believe me. It looks totally fake.After placed my order, there was no email confirmation from them. Had no idea if my order was coming or not
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USA Service Animal & Emotional Support Animal Registrar
