I ordered a lit rotating photo box and a personalized musical box. The latter hasn't shipped, and I'm still waiting. The photo box arrived with instructions to make an unboxing video for complaints. Sadly, it was a disaster! The photos were disconnected, the battery compartment wouldn't close, and the overall quality was appalling. It looked like a child had assembled it! I'm seeking a refund and waiting for a response from the seller.
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At Sowood, we believe that every story deserves to be illuminated. Our brand is dedicated to creating high-quality, meaningful, and personalized gifts, including LED light frames and custom keepsakes that reflect individuality, love, and connection.
