As a first-time traveler to France, I was excited to watch the Montpellier vs AS Monaco game, arranged by Mystery Away Days organizer. However, what was supposed to be a thrilling experience turned into a series of frustrations and letdowns.To begin with, the airport (Beziers) was a staggering 60 kilometers away from the hotel, leaving me annoyed and upset right from the start. The situation worsened when I discovered that the anticipated match had been rescheduled to a 3rd division game between Nimes Olympique vs Sochaux. Not only was this a significant downgrade, but the lack of communication and consideration from the organizer was disheartening.Throughout the trip, there was a distinct lack of support and guidance from the organizer. When faced with a train strike upon arrival at the airport, we were left stranded without any assistance or advice on how to proceed. The subsequent need to hire a taxi to transport us to Montpellier only added to our expenses and frustration.As if that wasn't enough, the football match itself presented its own set of challenges. Located a further 50 kilometers away from our hotel, attending the match required extensive travel via buses and walking. Despite reaching out to the organizer for guidance, their responses were vague and unhelpful, leaving us to figure out the logistics on our own.Ultimately, the experience culminated in watching only 55 minutes of the match before having to leave to catch the last bus back to the hotel. The total cost of public transportation for the trip amounted to approximately £550, a significant expense that could have been avoided with better organization and support from the organizer.In conclusion, my experience with this football match organizer was nothing short of disappointing. From the lack of communication to the disregard for customer satisfaction, it's clear that this company has much room for improvement. I would strongly caution against using their services and urge others to seek alternatives to avoid similar disappointments.
Claim your business profile now and gain access to all features and respond to customer reviews.
Mystery Away Days sends football fans on a random trip to one of Europe's best cities and provides them with match tickets to a game of football while they're there.
