Bitterly disappointed with Mystery Away Days and the shocking way they have handled our trip. We were given Montpellier as our destination to see Montpellier vs Monaco in Ligue 1 which we were quite happy with. However a week later we were told the fixtures had been re arranged and that we would be sent to watch 3rd division Nimes Olympique vs Sochaux. We had informed them that we were not happy with this downgrade but they insisted that there was nothing that could be done. Our airport ( beziers ) was 63km away from the hotel & the nimes stadium was 51km away from the hotel. All in all we spent roughly £550 as a group of 3 just on public transport for the weekend which is shocking logistical planning on mystery away days behalf. We also only managed to watch 55 minutes of the football match in order to catch the last bus transfer/tram transfers back to the hotel as it was a 9pm kick off and a 35 minute walk back to the bus station. A huge disappointment as the entire weekend was supposed to revolve around the football which had an an attendance of about 3000 in a tiny tin-pot temporary stadium with nothing to play for in the 3rd tier. Disgusting value considering we paid £385 each just for the flights,game, and hotel. Would definitely not recommend using this joke of a company and would advise everyone to look to do it themselves going forward.**** Edit **** Mystery away days response. Which we have also declined as that's not what this review platform is about. Hi,Having spoken with the management team, we are happy to offer a full refund of the match tickets originally bought for Montpellier as well 50% of your £550 travel cost as a gesture of goodwill which amounts to a total of £365, on the basis that you remove the defamatory reviews.As mentioned, we do apologise for the change of game, we’re disappointed that the Montpellier fixture was rearranged, but this was no fault of Mystery Away Days.We’re sorry you were not happy with the only other fixture we could send you to, but as the trip was booked before Montpellier changed fixture date, we unfortunately could not rebook your entire trip at late notice and could only send to one other fixture in the area.Please let me know how you wish to proceed.ThanksMystery Away Days::: Ryan air will change flights for a small fee up to 2.5 hours before your designated flight time. :::::: Campanile hotels offer a full refund on all cancellations up until 6pm on the day of check in. :::Don't be fooled by them.
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Mystery Away Days sends football fans on a random trip to one of Europe's best cities and provides them with match tickets to a game of football while they're there.
