Doesn’t even deserve 1 star rating. I ordered some trousers and accidentally didn’t provide the house number when writing my address but did include all other address information. I quickly emailed the given email address once I’d realised my mistake minutes after making the order and have heard absolutely nothing back. I have sent endless emails and have not had 1 single response, I understand it was my original doing but to be completely ignored and no communication as to where the item even is, just shows a terrible customer service. Quick to take your money but when you require some communication and help to rectify the issue, absolutely nothing. Will never ever use this company again
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We are a genuine and trusted retailer offering women's, men's and children's high-street clothing, at a fraction of the recommended retail price. All our products are sourced and purchased from reputable wholesalers and manufacturers, who are trusted to purchase directly from brand manufacturers.
What is Ex High-street Fashion?
It's quite simple. Ex high-street means that all of the items we stock have either been cancelled by chain-stores or have been sold on by the manufacturer, due to being overstock/surplus, thus no longer being sold on the high-streets. All of our items are brand new and in perfect condition. We do not stock returns or damaged goods.
To comply with UK re-sale law, tags have been removed and labels snipped. This is done to ensure items purchased at a discounted rate are not returned to the store for a full refund.
Authentic Guarantee.
We work very closely with our wholesalers to ensure that any items we purchase for re-sale are 100% authentic. Tags will be removed and labels will be snipped in accordance to U.K re-sale law.See more
