I accidentally damaged my Crescendo 2 and thought it was worth a try to contact customer service to see if they could help. Antonette was amazing... and they are shipping me a new device! I've been using the Crescendo 2 sporadically for about a year but now that I recently downloaded the app I find it a LOT easier to use! I highly recommend using the app as the buttons are hard to use on the device. I would like to suggest to MV that they update the charging method so it is totally waterproof...using a micro usb really is outdated technology and it is easy to accidentally get water in that charging port. I also find the clitoral "wings" do not reach my vulva area unless I really push the device far into my vagina. Maybe if they made the wings part longer if would be more versatile and "fit" more women. Thank you to MV for your work to help people with their sexual issues!
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MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.See more
