I noticed my bank account being debited three times in the month of June for 15 pounds each time When on my banks suggestion I questioned it they said that I had filled in a form giving all my details and clicking on the agreement I have never filled in such a form nor would I ever do so and obviously Trainline are giving my details to these people without my consent or knowledge .Just this month 45 pounds has been taken without my consent or knowledge .Could there be a hidden clause in buying tickets from Trainline to hoodwink people into signing up I can assure you I have never filled in or consented and would like to see the evidence that says otherwise My time rewards that figure as a Swiss company on my bank statements have been very alert and cancelled all dealings present or future with them but the money they have kept !I await to see their evidence before making a police statement for fraud Their reply is completely untrue and my request to see the Email they say they received from me has not been forthcoming of course I used Trainline with a new credit card and find that with each booking these people took illegally 15 pounds from my account .There has been no indication of returning the money to me and I have reported them to my bank as fraudulent and presume they will take the necessary steps with the authorities to stop their illegal operations .I presume that Trainline must know of these operations and are not alert enough or maybe even in agreement with them and are not taking the necessary steps to stop our data for simply buying a train ticket from being used for illegal purposes Daylight robbery I am appalled and upset at the seeming indifference of My rewards to their false claims that make it appear that they are bonafide company which the facts prove they are not and is a vehicle being used by fraudsters I have since received a swift reply from My time rewards which is a fair a swift response and I consider the matter closed. Dear Mr. Axworthy,Thank you for contacting us.We have received your claim form and confirm that we have issued the additional credit of £835 as per your request as well as the 3 refunds issued when you initially contacted us.This additional refund will appear as 79 individual credits of £10 and 3 individual credits of £15 on your credit or debit card account within the next 3 to 5 working days. I can confirm that you joined the My Time Rewards leisure savings programme after you, or someone using your credit or debit card details, completed an online transaction with Trainline. You were offered the opportunity to join My Time Rewards and benefit from a £15 Welcome Reward on your next purchase at Trainline and a 35 day free trial period. The details of the offer and the membership fee were clearly displayed on the online enrolment form. By entering your name, address, email address and credit or debit card details, and by creating and verifying a password and clicking the ‘Yes’ button to accept the offer, you authorised us to charge the £15 monthly membership fee to the credit or debit card after the 30 day free trial period. We communicate regularly by email with all My Time Rewards members to inform them of their membership benefits, and to remind them about billing. We work with Return Path, an email intelligence provider, to help us track delivery of our emails into members’ inboxes. I can confirm that all of our emails have been successfully sent to the email address you provided. Please find attached your Welcome Email, which was sent shortly after your registration with My Time Rewards. Sincerely,
Claim your business profile now and gain access to all features and respond to customer reviews.
My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.
