My Time flashed up when I was trying to renew a railcard on line, ostensibly as a linked discount scheme. So did Complete Savings, which appears to be the same thing. Both seemed at the time to be a free offering from Trainline, and I was not aware of being told of any charges. 10 days later, on 18 September I got emails from both, and only by reading right through to the end did I realise I was about to have £18 taken off my credit card monthly by BOTH! (Yes £36 pcm). The cancellation process seemed easy, once I knew I was being charged, but I am seething at the way my details were taken, and feel seriously misled on charges. I have taken the extra precaution of changing my credit card. If your debit/credit card is still being charged despite telling them to stop, I suggest asking your bank to cancel the card, and to send a new one with a different number. It’s a pain that I will have to contact other, legit, companies about the new card, but so be it.
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My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.
