I had £15 taken from my account without my consent!I phoned them and a man said that i signed up when booking a train ticket using thetrainline.com.I told him that I have never signed up to anything using Trainline, not knowingly anyway.I think it offers you a discount but in reality you get charged for it (which they don't mention on the website)!I asked for a complete refund(s) and cancel any accounts in my name. He agreed.I have to wait 3-5 days for refund.PS, the man on the phone got very rude and unprofessional with me towards the end of the phone call.1000% a complete scam!
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