I ordered a writing kit for my grandchild and per the mediocre tracking info, it was delivered 9/17/25 (from China via USPS). However it’s 9/19/25 and still no package to be found. Clicking tracking info for third party comes up in Mandarin so I can’t even read it. Also, beware that when you purchase this kit, somehow it’s a subscription….for what, I have no clue. Your BEST way to reach customer service is via their email because the site “contact us” doesn’t seem to respond at all. I did get a reply from customer service with a confirmation the subscription was canceled, but clearly I just gave my money away because I have no product. Extremely disappointed.
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