Found them quite helpful until I had to return an item that was not as shown on the website photograph despite having the correct product code to match my existing item. Returned the product and advised that I would have to pay delivery/return costs. This despite the fact that the product supplied was incorrect and miss-sold.Called to resolve and the customer service assistant, Richard, kept continually interrupting, was extremely rude and argued that the products were similar. When you have to match something that is existing, 'similar' is just not good enough. Seem to be quite happy to argue with customers to save a couple of quid refunding shipping costs. DESPERADOS!Take advice and AVOID THIS COMPANY. The number of negative reviews on here should be clear enough.
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My Toilet Spares is a leading online supplier of toilet and bathroom spares that will reach your doorstep without any delivery charges once you purchase it online. At MTS you will find genuine Armitage Shanks toilet spares for sale in England.
