Appalling service. Clearly sent the wrong seat - non soft close instead of soft close. This cannot be identified until the hinges are fitted, at which point they say they cannot accept refund. When I went back to them to resolve it they told me they had sent a soft close and that it had been fitted wrong - which is impossible! The manufacturer confirmed independently that they had sent the wrong one but they still refused to accept it and suggested an engineer visit at a cost to me of £150! They then told me that even if they sent the wrong thing it's my fault as we fitted it - but you can't identify incorrect hinges until they are fitted.
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My Toilet Spares is a leading online supplier of toilet and bathroom spares that will reach your doorstep without any delivery charges once you purchase it online. At MTS you will find genuine Armitage Shanks toilet spares for sale in England.
