mytoiletspares.co.uk

2.7
2.7 Based on 189 reviews

My Toilet Spares is a leading online supplier of toilet and bathroom spares that will reach your doorstep without any delivery charges once you purchase it online. At MTS you will find genuine Armitage Shanks toilet spares for sale in England....

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Chris Smith
If I could rate the Zero, I would!

Avoid this company like the Coronavirus! They took £125 for a toilet seat, promised next day delivery and then came up with various excuses about why it was delayed in dispatch for a week. When it finally arrived it was damaged and they have been horrific to communicate with since. They lie about not receiving emails and never return calls. I wish I’d read all the reviews on here before ordering from them. They clearly don’t care about how they run their shoddy business or keeping customers. Stay away people!Update: And as you can see from their reply, all they do is deflect any blame back on to the customer and brand them as a liar. The unreturned phone calls were weeks ago before the virus situation even broke out - I was told back then the reason my calls had been missed was because of a leaking roof in their warehouse. And isn’t it convenient that they never received my emails asking for a courier to return the item. Reading other reviews it would seem this is common practise at MTS. They conduct their customer care on excuses and subsequent lies. Companies like this should not be allowed to operate. I hope future buyers read the loooooong list of bad reviews on here and see them for what they really are before making any purchases.

1
Date of experience: Mar 31, 2020

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