I ordered a spare part over a week ago (16th March), with payment taken on the same day. However since then there has been no trace of the delivery, and I haven’t been able to get through to the company despite many tries (2 of the 3 phone numbers listed on their website aren’t valid, the remaining one nobody ever picked up; emailed twice; left a message on the website). I don’t know what’s going on. It’s understandable to take some time to deliver but at least let the customer know when it can be expected and via which delivering company.Update: I’ve received the refund and email reply from the company today, so updated my rating from 1 to 3 stars. FYI my main issue previously was with the lack of communication/response from company and the invalid phone numbers listed. I wouldn’t have minded a longer delivery time had the company responded to any of my previous getting in touch attempts.
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My Toilet Spares is a leading online supplier of toilet and bathroom spares that will reach your doorstep without any delivery charges once you purchase it online. At MTS you will find genuine Armitage Shanks toilet spares for sale in England.
