The website is clearly giving erroneous information on stock-levels. I ordered a part which they alleged to have in-stock and received an order confirmation; this was not followed soon after by a shipment notification so I called the number to check on things. I was told by David that the item was not in-stock but was expected in their warehouse by mid-May! Had I not checked I would still be waiting..and they would not be informaing me of any delays. Having spoken to another on the sales-line it is clear that they are a VERY small operation which is struggling to operate... my advice would be to AVOID if possible or double-check by calling and checking the stock-levels before ordering. The refund time is 7-14days which they are blaming on 'personnel' issues....I was told that Richard (the owner) was away on holiday and so can only conclude that he doesn't consider staffing-levels an important matter.
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My Toilet Spares is a leading online supplier of toilet and bathroom spares that will reach your doorstep without any delivery charges once you purchase it online. At MTS you will find genuine Armitage Shanks toilet spares for sale in England.
