DO NOT USE THIS COMPANY! They supplied me with substandard fake parts that did not fit my toilet and will not refund me as it was over the 30 day limit despite that fact, that I am still within the 6 month limit of the Consumer rights act. They are asking me to return the product in it's original state, which of course I can't do because I had to fit it to see that it didn't work! I paid the same price of the 'named' part for this fake item. I rang them when I recieved the original package to query the items that I ordered but was assured everything was OK. Stupid me.... I was desperate for the correct parts for my toilet. I am going to continue to try and get my money back but please beware.UPDATE:Following the ‘story’ that the merchant has written here, I am happy to return the part, which is not damaged but was put in the toilet and removed because it did not work, if they pay for the shipping. In addition, please note that this merchant did not supply me with the original Saneux part that I ordered and paid for. They sent me a cheaper ‘fake’ part. I am still waiting for a refund as is my statutory right. I have since bought an original part and my toilet is working perfectly!
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My Toilet Spares is a leading online supplier of toilet and bathroom spares that will reach your doorstep without any delivery charges once you purchase it online. At MTS you will find genuine Armitage Shanks toilet spares for sale in England.
