DO NOT use this app for longer/ international travel.
Through the process of booking Eurostar tickets the system muddled up the ages of the passengers. After many emails and messages (once I’d got through the infuriating AI chat bot) they still refuse to admit it was an error on their system and therefore there is no compensation for the fact that my 1 year old has an adult ticket, and I don’t have one at all!
This means I have to cancel and rebook, costing me hundreds of pounds, should I wish to travel.
I strongly recommend that you go straight through the mainstream providers and not this cowboy operation.
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TrainPal is a Money-saving Train & Flight & Bus Ticketing Platform. Helping you travel UK / Italy / Germany / Spanish.
Our app and websites enable you to compare and book trains & flight& coach tickets with the best possible prices. Split-Ticketing featurecould help train travels to save rail fare (up to 92%).
