COMPLETE scam. I found this ad on Facebook and thought I'd give it a try but the whole thing is a deceptive scheme by Mytraits.Ai (Devroq Apps LLC). My first red flag was the purchase failing even when I had funds for their Ethnicity Pro Feature. I only signed up for their $5 Weekly Plan Trial, which was the only amount documented in my receipt, yet they hit me with massive, unauthorized charges of $28.99 and $24.99 on top of that, making the total disputed amount over $58. The company is lying and being completely dishonest when they claim those higher amounts are in the agreements; my confirmed receipt showed only $5.00 was agreed upon. I demanded a refund, and while they confirmed receipt of the $28.99 refund request over a week ago, they have failed to process it and are ignoring my other disputes. The actual product, like the Ethnicity Pro Feature, is a shallow, stereotypical waste of time—I was better off purchasing a 23&Me kit. I have now filed a fraud dispute with my bank for all charges, blocked them from taking more money, and formally canceled my subscription. They are a sneaky scheme that reads your face and scams your wallet. AVOID MYTRAITS.AI AT ALL COSTS.
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