I absolutely loved my LED mask—it's a fantastic product and I’ve recommended MZ Skin to friends many times. Unfortunately, the left side of my mask has stopped working. I contacted customer service twice, but after two weeks I still haven’t received any response.This has been very disappointing. The lack of communication and support has completely changed my experience with the brand. Sadly, because of this customer service issue, I can no longer recommend MZ Skin products.
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